For multi-site providers

Group home scheduling software

One house is a paper rota on the fridge. Five houses, a day program and a float pool is a different job — and it is the one where a spreadsheet stops telling you the truth about tonight.

The multi-site problem

The question is never "who is working". It's "is every house covered".

A restaurant schedule answers the first question, and it is genuinely the wrong question here. A group home does not close at 9pm and reopen at 7am with a thinner team. Somebody has to be in that building at 3am on a Sunday in December, and if nobody is, that is not a service level — it is an incident.

So the unit of the schedule is the position that has to be filled, not the person available to fill it. A week is a grid of slots that each need somebody, and the useful view is the one that shows you which of them still don't. Six houses across two weeks is eighty-four overnights, and you need to see the four that are empty without counting.

What running several sites needs, and how Delegyn Shift handles it.
Running several sites How it works
Coverage per house, at a glance Every slot is either filled or open, and open is the default state of a slot nobody has been put in — so an uncovered overnight looks like a hole rather than like an absence of information. Filter to one house, or see them together.
Staff who float between homes A staff member is attached to the homes they actually work, not to one. Somebody who covers three houses appears as an option at all three and nowhere else, and their hours total across all of them rather than per site.
Different kinds of site Residential homes, supported living, day services, assisted living, skilled nursing and plain administrative sites are all first-class, because a day program staffed 8am–3pm and a house staffed continuously are not the same scheduling shape.
Unlimited houses at no extra cost Locations are not a billed unit and never have been. Opening a seventh house changes your bill only by the staff in it — there is no per-site fee and no tier to move up.
A printed week for each binder Print any week for one house, for every house, or for one person. Houses still run on a sheet on a wall, and a scheduling tool that cannot produce one gets printed from a spreadsheet somebody keeps in parallel.
The master schedule

Most of a group home's week is the same week again.

That is the single biggest saving available in this sector, and it is why rebuilding next week from scratch is the wrong default. Save a week as a master schedule and the following weeks are generated from it.

A cycle can be one week or two. The two-week option exists because every-other-weekend is close to universal in residential care, and a tool that only understands a seven-day repeat forces a coordinator to hand-build every other week forever. There is a shortcut for exactly that rotation.

If you switch it on, the weeks ahead are topped up overnight, so there is always a draft waiting rather than an empty grid — you choose how far ahead, and it writes drafts. Nothing is published to staff on your behalf, because publishing is a decision about what you are willing to commit to.

Draft and publish is the whole point of that distinction. Your working copy is yours to move around at 6am; staff see a week when you say it is real.

Across the whole agency

Three things that only bite once you have more than one site.

Hours that cross sites

Somebody working two houses is one person with one weekly total. Overtime is judged on everything they worked, not per building — which is exactly the number a schedule kept per site cannot produce, and the reason two coordinators can each stay under 40 and still put somebody on 52.

Overlaps you can't see from one grid

Being assigned to two shifts that overlap is refused outright, whether they are in the same house or two miles apart. The same goes for scheduling across approved time off — approving leave also releases shifts already inside the window.

Who is allowed to change what

Schedulers build and publish across your locations; administrators also manage staff, sites and logins. Office sessions time out after 60 minutes of inactivity, because a computer at a nurses' station showing every house's roster is a shared machine.

One thing to be straight about: a scheduler can reach every one of your locations. There is no per-site scheduler permission that would let you give one coordinator two houses and no access to the rest. If your agency needs that boundary rather than merely preferring it, say so before you sign up — it is a real gap and not a setting you will find.

The 6am problem

Editing a schedule in the ten minutes you actually have.

A coordinator holding a phone in one hand does not want a modal with eleven fields. You can type what happened — "move Maria to Tuesday at Westmoor", "who is at Ridgeway tonight", "take Alex off Saturday" — and see the change before it is applied.

It only ever proposes. Every change goes through the same checks as one made by hand, so a typed instruction cannot double-book somebody or put an unqualified person in an LPN slot. If the proposal is wrong, you see that it is wrong before anything happens rather than afterwards.

That feature sends the sentence and the names needed to read it to an outside service. It is optional in the sense that nothing is sent unless somebody types something, and the security page says exactly what goes and why the rest of the product works without it.

Scope

Nothing about the people who live there.

No residents, no diagnoses, no support plans, no service notes, no medication records, no incident reports. There is nowhere in the product to enter any of it — a design decision, not a missing feature.

For a provider this is the point rather than a limitation. It keeps the tool simple to approve, keeps a copy of the database from being a notifiable event about the people you support, and keeps your scheduling software out of the category it would otherwise fall into. The full inventory of what is stored is on the security page.

It also does not do payroll, a timeclock, EVV, billing or claims, and it does not track certification expiry. If you need those, you need them somewhere else, and it is cheaper to know that now.

Cost

Unlimited houses. $20 a month plus $1 per staff member.

Five homes and a day program with 46 staff between them is $66 a month, and fourteen locations with 120 staff is $140. Locations, positions and schedulers are unlimited and uncharged; office staff who never work a shift are free.

There are no tiers, no minimum and no annual contract, and you can read all of it without talking to anybody — the worked examples are on the pricing page, along with exactly which staff are counted in a month.

Try it on next week.

Fourteen days, your real schedule, no card. The worst case is you print one clean schedule and walk away.

Start a free trial

Questions first? sales@delegynshift.com